FREQUENTLY ASKED QUESTIONS

What is Emphus?

Emphus is an online shop for pet supplies, fun gadgets, cute toys, and other trendy finds. We’re all about bringing you social-media–inspired products that are playful, useful, and affordable.

How does your shop work?

Browse our collections, add your favourite items to your cart, and check out securely. We carefully source and test-order products so we can offer items that are stylish, practical, and fun for everyday life (and for your pets!).

How much do your products cost?

Prices are shown on each product page. Costs vary depending on the type of item, size, and style. Any taxes and shipping fees are calculated at checkout. We also run promotions and sales from time to time, so keep an eye out for discounts.

Do you offer custom or bulk orders?

Right now, Emphus mainly offers ready-to-ship items. If you’re interested in a custom idea or a bulk order (for gifts, parties, or events), send us an email and we’ll let you know what’s possible.

How can I contact you?

You can reach us anytime at support@emphus.shop. We’re always happy to answer questions about orders, products, or anything else related to Emphus.